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Forum Discussion
Netgear RN104 Failed firmware update
Hello!
I bought a RN104 back in July 2015 and it's been happily sat serving files up for a while now. Periodically I'll login and do whatever updates are waiting. Most recently (maybe 6.9.5) I did ...
Hi popey
I think a good few people have had "issues" with the USB recovery procedure in the past. It seems a little "finicky" to get to work, at times.
Your issue does sound like a problem with either corrupt OS firmware on the flash chip of the flash chip itself being bad. I suggest that you try the procedure a few more times with different USBs as well. It is important that the USB is perfectly healthy as well.
You data is very likely total unharmed. It is possible to re-load the NAS OS firmware image onto the flash chip manually via the NAS CLI, but that should not be attempted unless you know exactly what you are doing.
Give it a few more go'es with the USB recovery procedure and if you cannot get further it is best advised to reach out to Netgear support.
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