NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
popey
Mar 04, 2019Aspirant
Netgear RN104 Failed firmware update
Hello!
I bought a RN104 back in July 2015 and it's been happily sat serving files up for a while now. Periodically I'll login and do whatever updates are waiting. Most recently (maybe 6.9.5) I did ...
popey
Mar 05, 2019Aspirant
Thanks for the prompt response.
I've tried a dozen times with 3 different USB keys. Part of the problem is I don't know what a successful flash should look like. It certainly boots via USB, and puts up a message about USB Recovery. However I don't know if I should see some progress indicator, a success message or what?
Hopchen
Mar 05, 2019Prodigy
I think a successful re-image is that the NAS powers down afterwards.
Since it still does not work then perhaps the issue is the flash chip itself.
Might be best to reach out to support at this point.
- popeyMar 05, 2019Aspirant
It does indeed power down afterwards.
I'm very disappointed that after 3 years of incredibly light use, the flash has failed on this. :(
- popeyMar 25, 2019Aspirant
Ok, so I have tried a few more times and can't get past this.
What's my alternative? Can I flash the firmware some other way that provides more debug output?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!