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Prubear's avatar
Prubear
Follower
Aug 22, 2019

Network account access

Had to rebuild my pc and have lost all my account information.  The pc has been rebuilt Windwos 10 OS and I can see the ReadyNas under the network tab, when trying to access it I am asked to give a network login and password, which I don't recall setting up.  Can't access the unit but I believe the firmware is 6.0.  Any suggestions will be greatly appreciated, thanks.

2 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Aug 22, 2019

    Hi Prubear,

     

    Welcome to the Community!

     

    You can try using default admin credentials, which is admin for username and password for password?

     

    If that does not work, you can try doing the password recovery procedure. You may check the steps on this article.

     

    Regards,

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    Aug 28, 2019

    Hi Prubear,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution. 
     
    The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

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