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Forum Discussion

mfat's avatar
mfat
Aspirant
Dec 29, 2016

New Seagate disk ST4000VN008 dead?

I just purchased ReadyNAS 212 with two new Seagate ST4000VN008 4TB drives.  Upon initial install of the drives startup of the NAS for the first time one of the disks reported errors and the volume re...
Hard Disk
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Dec 29, 2016

What errors were reported for the disk?

 

It does sound like a bad disk. You could hook the disk up to a PC and test it using SeaTools if you want.

mfat's avatar
mfat
Aspirant
Dec 29, 2016

Yes,  The disk reported two errors - "High reallocated sector count" and "high uncorrectable error count"

 

 
Warnings
 
Info
  
Last record:
Thu Dec 29 2016 2:27:40
Total records: 35
  Page of 1  
Thu Dec 29 2016 2:27:40 Disk: Disk in channel 1 (Internal) changed state from ONLINE to FAILED.
Thu Dec 29 2016 2:26:14 Volume: The resync operation finished on volume data. However, the volume is still degraded.
Thu Dec 29 2016 1:52:07 Disk: Detected high reallocated sector count: [892] on disk 1 (Internal) [ST4000VN008-2DR166, WDH1F5TL] after 1 power-on hours. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
Thu Dec 29 2016 1:52:07 Volume: Resyncing started for Volume data.
Thu Dec 29 2016 1:51:54 System: ReadyNASOS background service started.
Thu Dec 29 2016 1:51:51 Volume: Volume data is Degraded.
Thu Dec 29 2016 1:49:41 System: The system is shutting down.
Thu Dec 29 2016 1:00:07 Volume: Volume data is Degraded.
Thu Dec 29 2016 0:46:06 System: ReadyNASOS background service started.
Thu Dec 29 2016 0:46:06 Volume: Volume data is Degraded.
Thu Dec 29 2016 0:44:53 System: The system is shutting down.
Thu Dec 29 2016 0:36:13 Volume: The resync operation finished on volume data. However, the volume is still degraded.
Thu Dec 29 2016 0:02:54 Disk: Detected high reallocated sector count: [566] on disk 2 (Internal) [ST4000VN008-2DR166, WDH1F5TL] after 1 power-on hours. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
Thu Dec 29 2016 0:02:53 Volume: Resyncing started for Volume data.
Thu Dec 29 2016 0:02:41 System: ReadyNASOS background service started.
Thu Dec 29 2016 0:02:38 Volume: Volume data is Degraded.
Wed Dec 28 2016 23:57:39 System: The system is shutting down.
Wed Dec 28 2016 23:55:13 Disk: Disk in channel 2 (Internal) changed state from RESYNC to FAILED.
Wed Dec 28 2016 23:55:13 Volume: The resync operation finished on volume data. However, the volume is still degraded.
Wed Dec 28 2016 23:23:08 Disk: Detected high uncorrectable error count: [40] on disk 2 (Internal) [ST4000VN008-2DR166, WDH1F5TL]. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
Wed Dec 28 2016 23:23:08 Disk: Detected high reallocated sector count: [476] on disk 2 (Internal) [ST4000VN008-2DR166, WDH1F5TL] after 0 power-on hours. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy.
Wed Dec 28 2016 23:22:13 Volume: Resyncing started for Volume data.
Wed Dec 28 2016 23:22:03 Disk: Disk Model:ST4000VN008-2DR166 Serial:WDH1F5TL was added to Channel 2 of the head unit.
Wed Dec 28 2016 23:21:39 Disk: Disk Model:ST4000VN008-2DR166 Serial:WDH1F5TL was removed from Channel 2 of the head unit.
Wed Dec 28 2016 23:08:25 Volume: Volume data health changed from Redundant to Degraded.
Wed Dec 28 2016 23:08:25 Volume: The resync operation finished on volume data. However, the volume is still degraded.
Wed Dec 28 2016 22:56:21 Volume: Resyncing started for Volume data.
  • mfat's avatar
    mfat
    Aspirant
    Dec 29, 2016

    Also, the power light on the NAS is now blinking in a double blink fashion-IE. blink, blink, pause - blink, blink, pause - etc.  The disk led (on the failed disk) is blinking continuously. 

     

    What does the blink blink, pause mean?

     

    Thanks!

     

     

    • FramerV's avatar
      FramerV
      NETGEAR Employee Retired
      Jan 01, 2017

      Hi mfat,

       

      I tried checking but we do not seem to have the LED pattern legend for the new ReadyNAS units.

       

      Were you able to finish the test being requested? It should give us more information about the status of the HDD compared to the LED pattern.

       

       

      Regards,

      • mfat's avatar
        mfat
        Aspirant
        Jan 01, 2017

        I do not have a PC available to test the HDD.  I am going to return it and request a replacement drive.

         

        I am still wondering about the LED pattern error.

         

        Thanks.

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