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pvnnpavan's avatar
Mar 29, 2021

NIC getting disabled after running for sometime on ReadyNAS 214

NIC on my NAS getting disabled automatically and I cannot re-enable it back. 

 

I had this issue before and raised tickets with Netgear but they did not respond properly and I gave up and now again same issue. 

 

42714821RN21400 - ETH0 failing intermittently al_eth_0 mdio read failed on error. phy_addr 0x4 reg 0x22020-08-05 21:27:08
42714193RN21400 - Getting message do_exit+4db when shutting down

2020-06-26 14:27:21

 

 

Now I am out of warranty. 

:(

 

Anyway I checked forum and saw its issue with firmware, do we have any fix for this.. I am not able to find any and only message I got is to contact support.. I am currently running 6.10.4 Hotfix 1. 

 

This is running fine for so many days and I did not do any changes to my knowledge recently except for data copy.. 

Why this error all of sudden, and I cannot do a shutdown as well because of this I think and getting do_exit+4d8 error.  

How can I fix this.. 

5 Replies

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  • Looks like  A hotfix was applied to your system (6.10.4 Hotfix 1) got applied and issue started appearing after this.. 

     

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    pvnnpavan

     

    Is it happening as well on the other NIC? I think the issue was because of the NIC getting hot if I remember it correctly. 

     

    Would be best if you can send your logs thru PM so we can check but this should have been resolved.

     

    HTH

    • pvnnpavan's avatar
      pvnnpavan
      Tutor

      Sent you the logs in PM. 

       

      Issue is not there with eth1.  Its only eth0 and its completely greyed out. 

       

      I removed the power cable for NAS, to see if that fixes the issue.  Will wait for a day to start again. 

       

      I had this issue last year, but did not see it again until yesterday.

       

       

      Thanks

      PAVAN

      • pvnnpavan's avatar
        pvnnpavan
        Tutor

        I reverted firmware to 6.10.1, tried 6.10.3 and 4 but none did not make any difference.. Probably a day of powerdown will help. 

         

        Main issue is that I cannot shutdown the NAS.. and it just throws the do_exit+4d8 error. 

         

        I already tried unchecking and checking Wake on LAN as mentioned last time.. as well.. 

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