NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
holsen1
Jul 18, 2021Aspirant
NV+ Died - SAVE Info On Disks
About a year ago, I replace the power supply on my NV+ RND 4000 - Today I notice the Nas and my mapped drives were offline. Looking at the display panel, the light was dim and it showed me the used/available space but it seemed to be frozen. Pressing the power button long or short proved the unit unresponsive so I pulled the plug, let it rest and reinserted the plug. Nothing. Dead, Unresponsive. OK the NV+ is an old unit but I've 4 x 2TB disks in there with all the muisc I've been collecting for years, several videos and and document archive. Is there anyway to recover the info from those HDDs? They're formatted to ReadyNas so I dont know what to do. Suggestions? I'd be grateful
Last Message - I Promise - Just A Confirmation of Success!
I clipped wire 12 and 18 on an extention cable and spliced them into wire 10 and everything is working perfectly!
I now have a monstrous power supply sitting outside the NAS but that's OK and the cable connector fit though the cutout for the power connector of the previous inbult power supply. It's whisper quiet and and will run much cooler!
Thanks Again
8 Replies
First try removing the disks (labeling them by slot), and power up the NAS. See if it starts up and gives you a no disks status.
Next I would test the disks in a Windows PC using vendor tools - Seatools for Seagate disks; The WD Dashboard for WDC. Run the long (full) SMART test. You can connect the disks either with SATA or a USB adapter/dock. Windows can't mount the disks, but the diags will find them.
After we know the status of the NAS chassis and the disks, we can figure out a next step.
- holsen1Aspirant
Thanks for getting back to me and sorry for my delay in responding here. I havent been able to log back in until now ..... I always have to fight with this system, it never accepts my email or password....
Anyway, I can now confirm that it's the power suply.... Another one bites the dust, but it's getting increasingly difficult to to find a replacement.
Any Idea where I can find one, or find instructions at to how to jerrt-rig one?
Thanks!
holsen1 wrote:
Any Idea where I can find one, or find instructions at to how to jerrt-rig one?
Sandshark might be able to give you some guidance on how to find one.
Stock supplies do require a pinout change. If you have an ATX supply you could connect it to the NAS with a cable extender, and make the needed mods in the extender. That's not a good path for long term use, but would give you enough time to off-load the data.
The pinout change is detailed in the attached pdf.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!