NV+ not booting - possible to get data off??

I would suggest you contact tech support. With the purchase of a new unit, you have 90 days of free telephone support on the new unit. Normally, if the array was healthy, removing the drives from one NV+ and inserting in a second, the second should boot right up as if it were the previous unit (with the exception of the listing of the serial number on the main page). All shares, users and configuration setting as well as the data should be intact.

Apparently what ever caused the NV+ to no longer boot may have damaged the array. Tech support would be your bet. Once you have a case number, edit your first post and append the case number to the subject line so it will show up in the discussion listing. Let us know how it goes.

Depending on what happened to the original NV+ (my guess is PSU) if it can be repaired it would serve as a good backup target using rsync. You might want to open a second tech support case on this unit via on-line as telephone support for it would be on a charge basis. How long have you had the original NV+?