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Forum Discussion
NV+ Power Supply Failure Case#17378314
My power supply for my NV+ has died. My serial falls within the range of serials that have the reported issue with the PSU causing it to fail. I understand that there is a policy to replace these PSUs...
I'm posting because I have this exact same problem (dead power supply on my ReadyNas NV+ - can't register the S/N on the support website). My ReadyNas NV+ is also within the range of serials that have the reported issue with the PSU. I'm also unable to register the serial number of the device on the Netgear support website. I called the support number, and they said I should e-mail the photo of the back panel in. I probably won't get a case number until they successfully register my ReadyNas though. I hope they honor the replacement policy for the defective power supply, even though my ReadyNas is out of warranty - it's not a remanufactured device.
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