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Forum Discussion
Old Product Registration
I have an old Readynas Duo that was registered prior to 'new' netgear.com". When I tried to reregister said already registered. How can I 'move' it to show up with newer products?
Thanks!
4 Replies
pwhite4407 wrote:
I have an old Readynas Duo that was registered prior to 'new' netgear.com". When I tried to reregister said already registered. How can I 'move' it to show up with newer products?
Thanks!
You shouldn't need to re-register it (and in fact you can't).
I'm thinking that you might have used a different email address back then - if that's the case, the mods ( JohnCM_S or Marc_V ) might be able to merge it into your current account.
Oh well, thanks for the info. I appreciate the quick response! I tried to login using the old email account and it didn't recognize it.
pwhite4407 wrote:
Oh well, thanks for the info. I appreciate the quick response! I tried to login using the old email account and it didn't recognize it.
It's obviously still in the system somewhere. The mods should be able to help - maybe send them a private message (envelope icon on the top right of the forum) with the old email address and serial number.
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