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Forum Discussion
jonnymorris98
Feb 09, 2019Tutor
Password reset for ReadyNAS Duo RND2000 v2
I have been trying to recover / reset my admin password (which I have lost, it is not what I thought it was) for a while without success. I have tried all sorts of things and quite frankly got a bit...
- Feb 09, 2019
Hi jonnymorris98,
Welcome to the Community!
The model of your NAS is actually ReadyNAS Duo v1 based on the firmware that you have mentioned. You may check this KB article for the steps in accessing the boot menu and selecting the factory reset for that NAS model.
Regards,
jonnymorris98
Feb 09, 2019Tutor
Hmm. Do you know what? This doesn't say much for the search function on these boards, as soon as I posted this I saw in the left hand pane a list of suggested articles, the first one had the solution I needed! Also, the official Netgear knowledge base article was incorrect or misleading - it said that the default admin password would be 'password' but in my case it was 'netgear1', something which I've never seen anywhere before.
I had been searching for this simple piece of information for a long time!
JohnCM_S
Feb 09, 2019NETGEAR Employee Retired
Hi jonnymorris98,
That article might be for the ReadyNAS Duo V2. Based on the firmware that you posted, the model of your NAS is the Duo v1.
Regards,
- jonnymorris98Feb 09, 2019Tutor
Well, I ask you this - seeing as the ReadyNAS Duo v1 has 'ReadyNAS Duo v2' written underneath, don't you think most people will go to that article, believing it to be the correct article for their device? I think there needs to be a better way to identify a Duo v1 than the label underneath, as this is clearly misleading. The firmware version might not be viewable in every instance as this relies on the device being picked up by RAIDar.
- JohnCM_SFeb 09, 2019NETGEAR Employee Retired
Hi jonnymorris98,
I agree that the label underneath the unit can cause confusion for the actual model number of it. This article maybe helpful in determining if the NAS is a Duo v1 or v2.
Regards,
- jonnymorris98Feb 09, 2019Tutor
That article is very useful. Thank you very much for your help.
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