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arip's avatar
arip
Aspirant
Jan 07, 2017
Solved

Readynas rnd2000 v2 password reset issue

Hello,

 

I'm trying to reset the admin password on my readynas RND2000 v2 via the <enter IP address>/password_recovery approach.

I have entered the correct details (modal box appears with success message), however when I check my gmail inbox there is no email.

I have looked in the spam folders and searched my inbox for keywords (netgear).

 

My questions:

1. does this apprpach still work?

2. if No to above, can I do an OS update to reset the password & not lose any of the files on the disks

 

I have looked on the forums but all I can find info to update the OS as an authenticated user.

 

any assistance would be appreciated.

 

Thanks 

Business Discussions
  • StephenB's avatar
    StephenB
    Jan 10, 2017
    bedlam1 wrote:
    arip wrote:

    PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

    Should make no difference, check your DNS and other settings after re-install though

    The IP configuration will be reset to use factory defaults (DHCP).

5 Replies

Replies have been turned off for this discussion
    • arip's avatar
      arip
      Aspirant
      Jan 08, 2017

      Many thanks - have a great day

       

      PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

      • bedlam1's avatar
        bedlam1
        Prodigy
        Jan 08, 2017
        arip wrote:

        PS: one final question, should the ethernet cable still be connected when  doing an OS reinstall?

        Should make no difference, check your DNS and other settings after re-install though

  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User
    Jan 08, 2017

    Password reset should work, but it relies on the SMTP server and email address you specified in the set-up.  If anything chaged there, it would fail.  Are you getting notification from the NAS (if you have any enabled)?

     

    But an OS re-install is always there as a last resort.

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