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Forum Discussion
JiKon
Dec 16, 2021Aspirant
Power issues RN10400
Hi all. My ReadyNAS device is no longer powering up, well it kinda is and kinda isn't. Please allow me to explain. The power supply green light indicator lights up so I assume the external powe...
- Dec 17, 2021
JiKon wrote:
do you feel like it might be the external power supply that isn't functioning properly
It might be that the external supply simply isn't producing the right voltage (or sufficient power). So you could do a risk-buy of a compatible replacement.
But I think it is more likely are that the issue is due to an internal failure.
Sandshark
Dec 17, 2021Sensei - Experienced User
You can try another power supply if you like, but it sounds like one of the internal voltage converters/regulators in not functioning properly to convert the 12V to one of the voltages used internally. Repairs, aside from warranty replacement, are not available.
JiKon
Dec 17, 2021Aspirant
Hi and thank you for your reply.
What I have noticed since, is the green led on the actual external power supply flashes from dim to a hard on light as the front panel of the actual ReadyNAS device flashes on and off. Even though the fan doesnt work at all during these events, do you feel like it might be the external power supply that isn't functioning properly?
Cheers
- StephenBDec 17, 2021Guru - Experienced User
JiKon wrote:
do you feel like it might be the external power supply that isn't functioning properly
It might be that the external supply simply isn't producing the right voltage (or sufficient power). So you could do a risk-buy of a compatible replacement.
But I think it is more likely are that the issue is due to an internal failure.
- SandsharkDec 17, 2021Sensei - Experienced User
The flashing LED on the power brick certainly seems like it might be indicating it's going into a current limiting mode. Now, whether it's limiting the current below what is normally required or doing so because the NAS has a fault and is trying to draw more power than it should is not something easy to determine.
- JiKonDec 18, 2021Aspirant
I'm kinda hoping it's the external power supply. I will try and source one and give it a go. If it is the internal power supply, are these readily available and is it an easy process to replace it?
Also, what are my options to recover data?
Thanks for your help.
- JiKonDec 18, 2021Aspirant
Thank you.
The only choice at this point in time is to risk it and purchase an external power supply and try and isolate the problem.If it is an internal power supply issue, can this be fixed and if not, what are my data recovery options?
Thanks again.
- JiKonJan 02, 2022Aspirant
An aftermarket powersupply purchased off of AliExpress for around $65 AUD solved the problem. That was a massive relief.
Cheers for the suggestion.
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