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Forum Discussion
albback
Jul 26, 2018Aspirant
problems
i have a readynas 102,firmware 6.4.0,when i click on locate its supposed to make the lights blink and it doe`s not.have i the latest firmware?
when i click on admin,it comes up with user/pass login...
JohnCM_S
Jul 26, 2018NETGEAR Employee Retired
Hi albback,
Have you tried using the default username and password, which is admin and password?
The firmware of your NAS is actually out of date. The latest firmware is already on 6.9.3. You may want to update the firmware to the latest once you are able to login to the admin page. Please note that for RN102, you must not be update directly to 6.9.x from 6.3.x or older firmware. The NAS must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then onto 6.9.x.
Regards,
JohnCM_S
Jul 26, 2018NETGEAR Employee Retired
Hi albback,
You will not lose your data when you do an OS re-install. It only resets some settings on your NAS, such as Internet protocol settings and the administrator password, to defaults. Please check this link for the steps on how to access the boot menu and select the OS reinstall option.
Regards,
- albbackJul 26, 2018Aspirant
does that mean my user/pass would be admin/password and is it easy to reinstall os also i only have ond drive in the bay
- albbackJul 26, 2018Aspirant
hi i can get into ready cloud,but when i click on discover,it comes with no devices dicovered
thank
Alan
- albbackJul 26, 2018Aspirant
hi ,if i os reset do i wait till all lights are on or do i press reset till it goes on to disk 1 as i only have one hard drive in bay 1
- JohnCM_SJul 26, 2018NETGEAR Employee Retired
Hi albback,
You have to press the reset button until the Power button LED, USB and backup status LED, disk 1 LED, and disk 2 LED light are on. Disk 2 LED should still be lit even if there is no disk inserted on bay 2. Then, you have to press the backup button to scroll through the boot mode option. You may just refer to the LED pattern for each boot mode that is shown on the KB article that I have provided.
Regards,
- albbackJul 26, 2018Aspirant
hi john,
im sorry for being a pain.i have heath issues at the mo,plus a bit thick,ive tried the reset function with the lights on the front and the paper clip
after all the lights have lit and i release the reset button,do i press the backup button till the number 2 is lit on the front only to reinstall the os only so it does not delete the data off hd
thanx
- albbackJul 26, 2018Aspirant
where are you based,usa
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