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vsharma's avatar
vsharma
Aspirant
Mar 15, 2019

R516 DNS periodic DNS errors/failures

  Got DNS error when data move in cloud or click in update , also configured DNS in network field after that receive same issue.

 

  firmware 6.9.5

 

  please suggest

4 Replies

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired
    Mar 17, 2019

    Hi vsharma

     

    Have you checked your router settings? I don't think there should be any issue anymore after adding the DNS on the Network settings. You can also send me your full logs thru PM using google drive so we can check if there's any issue with your RN516

     

    Regards

    • StephenB's avatar
      StephenB
      Guru
      Apr 16, 2019
      kaiaseamus wrote:

      Have you try these methods ? I think it could help!

      Those are specific to Windows, and the NAS runs Linux.

       

      vsharma wrote:

        Got DNS error when data move in cloud or click in update , also configured DNS in network field after that receive same issue.

       

      Are you using a static IP address in the NAS?  If so, you should check that your subnet mask and gateway are correctly configured.  For almost all home networks the subnet mask should be 255.255.255.0 and the gateway should be your router's LAN IP address (usually ends in a 1).  Also make sure the IP address of the NAS isn't already in use.

       

      You also might want to try configuring a different DNS server.  8.8.8.8 and 8.8.4.4 are open servers that are run by Google - perhaps try both of those and see if you get the same error.

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