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Forum Discussion
jonjon79
Oct 23, 2020Aspirant
RAIDar 6.5.0 not finding ReadyNAS Pro 6
hello. I just treated myself to a new Win 10 laptop. I still have my old Win 7 that I did update to Win 10. trying to get RAIDar setup on my new laptop. downloaded RAIDar 6.5.0 but it does not fin...
- Nov 04, 2020
You can reach the web ui (frontview) of the NAS from the Win10 web browser?
Assuming that is the case, then the next step is to go into "turn windows features on or off" on the PC, and make sure the SMB 1.0 client is enabled. 4.2.x firmware only supports SMB 1, so you will need to enable it (and ignore any security warning).
After you enable SMB 1, try to access the NAS using file explorer. Enter \\nas-ip-address in the address bar (using the real IP address of course). Make sure you use the correct slash.
jonjon79
Nov 02, 2020Aspirant
my apologies. only in the last 1-2 days did I get an email that I had replies/answers to my post. I had forgotten I had posted for help.
anyway - no, issue not resolved.
I did try disabling security (McAfee firewall & real-time scan) but RAID-ar still giving same error message. and unfortunately I have no Ethernet NIC/adapter/RJ-45 connection on my laptop to connect to the fixed network to try that avenue.
so, I'm not sure how to proceed but I am open to suggestions.
(for my Ethernet adapter, the Dell chat agent was a worthless waste of my time. when I asked about universal USB-C to RJ-45 compatability, I was refered to Dell Sales support. so not sure how soon I can do that or get my hands on an Ethernet adapter. but I'm wondering if the USB-RJ-45 adapter for my work Surface might work... might give that a try.)
any more suggestions are greatly appreciated. and again, I apologize for the delayed response on my part.
StephenB
Nov 03, 2020Guru - Experienced User
RAIDar uses broadcast packets for discovery, and some wifi networks won't forward them. You could see if there is any setting in your router/AP regarding that. Or switch to ethernet.
If you have a USB ethernet dongle for your surface, it should work with the Dell.
FWIW, Dell does have some Dell-branded adapters that you could also use.
- https://www.dell.com/en-us/shop/dell-adapter-usb-c-to-ethernet-pxe-boot/apd/470-abnd/pc-accessories
- https://www.dell.com/en-us/shop/accessories/apd/470-ABQN
- jonjon79Nov 03, 2020Aspirant
very good. I'll try the Surface adapter & see if that gets me connected.
thanks for the tips. will try that & advise.
- jonjon79Nov 04, 2020Aspirant
hello again. tried the Surface adapter on my Dell - worked great! obtained IP address easily, right away, and on same /24 network with the NAS. laptop = 192.168.1.110, NAS, that I can still browse in Win Exploder from the new Dell = 192.168.1.84. so the Ethernet adapter helped, but problem with RAIDar still unresolved.
what do we do next? and thanks in advance.
-John
- StephenBNov 04, 2020Guru - Experienced User
You can reach the web ui (frontview) of the NAS from the Win10 web browser?
Assuming that is the case, then the next step is to go into "turn windows features on or off" on the PC, and make sure the SMB 1.0 client is enabled. 4.2.x firmware only supports SMB 1, so you will need to enable it (and ignore any security warning).
After you enable SMB 1, try to access the NAS using file explorer. Enter \\nas-ip-address in the address bar (using the real IP address of course). Make sure you use the correct slash.
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