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Forum Discussion
rodcrit
Nov 11, 2021Luminary
Antivirus scanner definition file update failed
8 days ago I started to get message "Antivirus scanner definition file update failed due to download failure. Check your Internet connection. " it continuous to show every day. This happend a coupl...
- Nov 12, 2021
Well that was interesting. had to change internet adapter port because I inadvertantly disabled the port I was on. having changed the port, could now upload the 6.10.6 system update.
installed the update and lo and behold all is well. got an immeadiate antivirus file download and a number of other things that had been happening ( Plex not being able to be accessed for one) are now working ok again.
as I said in another area - never to late to learn. but would rather not have to :-)
Rodcrit
rodcrit
Nov 11, 2021Luminary
thanks for your reply.
it brings up an interesting result.
I have not seen any reports of new version available on the NAS.
I downloaded the latest release and tried to upload it via the NAS admin page. it fails with response " unrecognised server error " .
there would seem to be something wrong with my NAS system. I have tried rebooting couple of days ago which didnt change anything.
so the problem has not expanded. the internet seems to be OK but perhaps the NAS has other problems.
Any ideas how we progress from here please?
rodcrit
Nov 11, 2021Luminary
NOW expanded !!!
- rodcritNov 12, 2021Luminary
Well that was interesting. had to change internet adapter port because I inadvertantly disabled the port I was on. having changed the port, could now upload the 6.10.6 system update.
installed the update and lo and behold all is well. got an immeadiate antivirus file download and a number of other things that had been happening ( Plex not being able to be accessed for one) are now working ok again.
as I said in another area - never to late to learn. but would rather not have to :-)
Rodcrit
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