Firmware 6.7.1 Broken my 1 Network Interface and lots of other problems

Thanks for the explanation Evan otherwise what mdgm has written was shoot out above from my head (couldn't able to understand)

Re installing of the OS is the first thing I have done even before posting it here but that did make any difference

I can do that again if you think it will/can fix or atleast worth trying.

Please try os-reinstall again and check if all available apps come back,

Note: I tried to delete .freeapp folder in backend yesterday, all available will disappear in admin GUI, then run os-reinstall, they come back.

if don't come back, please let me know, I will check with developer how to do?

below link is how to do OS reinstall in boot menu for RN314,

https://kb.netgear.com/22891/How-do-I-access-the-boot-menu-on-my-ReadyNAS-104-204-214-or-314

just done OS reinstall and still nothing in available apps :smileysad:

Does your NAS have internet connectivity (including DNS)?

I can able to access my NAS using readycloud account over internet.

So I guess I do have internet in my NAS

mahfooz

I reproduced you app not available issue, setp as below,

1. Boot system with a volume ( the volume is on disk1)

2. Change to flex-raid,

3. Insert the second disk, destory old volume on it, the create volume2 on disk2,

4. Remove disk 1, available app will disappear,   it can't come back if do os-reinstall because there is not .apps subvol in new volume and mount path is still using old volume.

Please follow setps to fix it,

1. Enable SSH in admin GUI (SSH is in System/Settings screen)

2. Access NAS via SSH (User is root, password is same as login admin GUI)

3. Check volume name you want to put available app using mount command,

please see below my volume's name is data

root@nas-43-8D-A6:# mount

/dev/md127 on /data type btrfs (rw,noatime,nodiratime,nospace_cache,subvolid=5,subvol=/)

4. Create .apps and home in in your volume

    Note: my example volume is data,  you can change to your volume's name

    root@nas-43-8D-A6:/# btrfs subvol create /data/.apps
    Create subvolume '/data/.apps'
    root@nas-43-8D-A6:/# btrfs subvol create /data/home
    Create subvolume '/data/home'

5. Open /lib/systemd/system and change path to new volume in apps.mount and home.mount file

    Note: my example volume is data,  you can change to your volume's name

    root@nas-43-8D-A6:/lib/systemd/system#vim.tiny apps.mount
    [Unit]
Description=Apps Directory
Before=readynasd.service
ConditionPathIsDirectory=/data/.apps

[Mount]
What=/data/.apps
Where=/apps
Type=none
Options=bind

[Install]
WantedBy=multi-user.target

root@nas-43-8D-A6:/lib/systemd/system#vim.tiny home.mount

[Unit]
Description=Home Directory
Before=readynasd.service
ConditionPathIsDirectory=/data/home

[Mount]
What=/data/home
Where=/home
Type=none
Options=bind

[Install]
WantedBy=multi-user.target

6. reboot system,

    you will find apps and home vill be mount

/dev/md127 on /data type btrfs (rw,noatime,nodiratime,nospace_cache,subvolid=5,subvol=/)
/dev/md127 on /home type btrfs (rw,noatime,nodiratime,nospace_cache,subvolid=257,subvol=/home)
/dev/md127 on /apps type btrfs (rw,noatime,nodiratime,nospace_cache,subvolid=258,subvol=/.apps)

7. run os-reinstall, all available will be back.

SSH is unable to start and giving error as showing below

:smileysad: :smileysad: :smileysad: :smileysad: :smileysad: :smileysad: :smileysad: 

Look like Netgear Guru's has exausted with all of their tips, tricks and technical knowledge

Still waiting for them to tell me what's next as i would still say

NETGEAR LATEST FIRMWARE SUCKS AND HAS BROKEN MY NAS.

mahfooz wrote:

Look like Netgear Guru's has exausted with all of their tips, tricks and technical knowledge

 

Still waiting for them to tell me what's next as i would still say

 

NETGEAR LATEST FIRMWARE SUCKS AND HAS BROKEN MY NAS.

Sorry for reply so late,

Is DLNA enabled on your NAS? check it's status in Admin GUI System/Settings/ReadyDLNA,

if DLNA is enable, please disable DLNA firstly in Admin GUI   then enable SSH,

because DLNA still use apps subvol, if there is not volume, it affect all services enable.

if it still can't enable SSH after disable DLNA,

Please enable Secure Diagnostic mode in Admin GUI system/Settings/Support, then PM me 5 digitals, let me remote to access.

Hi Evan,

I have tried as you said but still unable to create volume described by you in previous post.

I have open the port and PM'ed you the code.

Please have a look and let me know if you need any thing fruther from me or when to close the port.

Cheers

Hi Evan,

I have PM'ed you about my issue again.

You did a awesome job and it was fixed but as soon as I restore my configuration to restore my access and account settings it revert back to broken :smileysad:

I have tried to follow your command to restore but either the sequence given by you is not correct or command is not comple or for some other reason I was unable to run most of the command and checking the file is not showing .app and home.

Can you please advice if my backup config file is having broken settings?

Please help me once again to fix this Please ...... please..........please..........

also if you can give me exact sequence and command of how to fix this myself.

I have open the port for you to login and pm'ed you port id

Thank you very much and Kind Regards.

---

mahfooz wrote:

 

You did a awesome job and it was fixed but as soon as I restore my configuration to restore my access and account settings it revert back to broken :smileysad:

 

---

That seems like a bad idea.

OK I KNOW I SHOULDN'T BE USING MY CONFIG FILE PERHAPS.............NO ONE TOLD ME FROM NETGEAR THOUGH

BUT

CAN EVAN OR SOME ONE FROM NETGEAR BOTHER TO FIX THIS ONE AGAIN FOR ME ????????????????

OR GIVE ME ALL COMMANDS STEP BY STEP IN SEQUENCE TO FIX THIS

First, don't be yelling.

It's not a matter of restoring the config. It's a matter of restoring the config AFTER somebody fixed your NAS.

There are steps in this thread already, and you're always welcome to backup your data, Factory Default your NAS and reimport your data.

Thanks for most unhelpful person in this form from <jak0lantash>

You have never helped me but you are trying to show attitude.

You never supported me but you still want to show me the manners

THAT'S MOST AWEFUL AND PATHATIC.

I know some one helped me but it doesn't mean you can't and shouldn't be helping me again.

You have never told me to not to restore my config file again else it will break again.

THE COMMANDS HERE DOESN'T MAKE SENSE....... I HAVE TRIED AGAIN AND AGAIN AND AGAIN BUT DOESN'T GO WELL WITH MY NAS

IS THIS IS HOW YOU TREAT YOUR CUSTOMER BUYING BUSINESS PRODUCT.

DON'T LET ME START THIS ON YOUR FACEBOOK AND TWEETER THAT HOW BAD AND PATHATIC YOUR REPLY WAS

---

mahfooz wrote:

 

IS THIS IS HOW YOU TREAT YOUR CUSTOMER BUYING BUSINESS PRODUCT.

---

Who's customer? I don't work for NETGEAR.

Let's see if somebody is willing to work on fixing the NAS one more time.

THEN SHUT YOUR ASS AND BUZZ OFF!!!!

We are having some serious business here.

Sorry! I checked my email every day, but don't see your email in My mail list,

for user account,

they are home user and put in home subvol,

but older volume is deleted, and I created new home subvol in new volume, the path is changeed,

so your access and account settings it revert back to broken,

and you have PM to Mdgm, please let Mdgm help you check the home issue.