NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
iOS & iPadOS Camera Upload Freeze/Stall
I am trying to upload my Photos from iPhone and iPad (both running latest iOS/iPadOS as well as the ReadyCloud app (also NAS is running latest OS from Netgear)) but the process keeps freezing and I h...
Welcome to the community!
I tried to replicate the issue that you were having but the photos I'm trying to backup to the NAS shows up fine on the NAS where I've set the backup folder.
Just to confirm, the ReadyCLOUD app version is version 2.0.7, (2073) which can be seen by clicking the hamburger menu of the app and the ReadyNAS firmware version is v6.10.6.
If the version matches, kindly do the following:
- Login to the admin page of the NAS and go to Cloud then make sure ReadyCLOUD is enabled with the correct email
- Go to the ReadyCLOUD app logged in with the same email and go to Media Backup then click Enable
If the issue still persists, please let us know and kindly take screenshots if ever you encounter any error messages.
Regards,
JeraldM
NETGEAR Community Team
It’s broken since months and reported several times. First time that I ever see a Netgear staff answering to that topic. Don’t waste your time and move on ^^
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
