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Forum Discussion
Mixster181
May 07, 2017Tutor
Management service is offline
I have updated my firmware to 6.7.1 Noticed that Plex was showing OFF Each time I tried to switch to ON it would give an error Decided to reboot Now I cannot access the Admin page and RAIDar s...
- May 09, 2017
This means your 4GB root volume is full. You could use the du command to find why it's full
e.g.
# mount --bind / /mnt # du -csh /mnt/*
mdgm-ntgr
May 21, 2017NETGEAR Employee Retired
Are you able to boot fine into volume read-only mode?
claytonb
May 21, 2017Aspirant
Not sure how to do that,
- claytonbMay 21, 2017Aspirant
I have booted into read only mode and it still says retry startup 91% and Management service is offline, should I try the OS Reinstall mode?
- mdgm-ntgrMay 22, 2017NETGEAR Employee Retired
I can see you have rsyslog installed. Your logs for that have grown to be huge.
- claytonbMay 22, 2017Aspirant
Can we delete them? not sure what that is !!
- claytonbMay 22, 2017Aspirant
Hey thanks for whatever you did, I am backup and running now NETGEAR all the way for me!!
- mdgm-ntgrMay 22, 2017NETGEAR Employee Retired
I emptied the rsyslog logs but after rebooting am now unable to get back in. I've diagnosed why the remote connection didn't work on 6.7.3 Beta 1 and reported that to engineering.
- claytonbMay 22, 2017Aspirant
Thanks, do I need Rsync enabled or can I disable it? is this causing rsyslog logs to grow huge?
How do I get out of Remote Support mode in Raidar?
- mdgm-ntgrMay 22, 2017NETGEAR Employee Retired
Rsync and rsyslog are two separate things. Rsyslog would have been put on the system by an app e.g. LogAnalyzer.
Are you comfortable with using SSH? I can't disable the Remote Support mode easily till you update to 6.7.3 Beta 2 (or later) once that's available.
- claytonbMay 23, 2017Aspirant
Hi there, not familiar with SSH but have enabled it incase of any future issues that may arise from time to time.
Have you disabled Rsyslog so I won't have this problem in future.
I don't have any apps installed, mainly use the system to backup data from PC, FTP Server, ReadyCLOUD and ReadyDLNA
- claytonbMay 24, 2017Aspirant
Was good to get a email alert this morning from my NAS unit LOGMSG_FIRMWARE_UPDATE_NOTICE, this has never happenned before, I ran the update and it is still showing Remote Support, the 5 digit code is the same
- mdgm-ntgrMay 25, 2017NETGEAR Employee Retired
Secure Diagnostic Mode starting each boot should now be disabled.
We now prompt when a firmware update is available from our update server.
- claytonbMay 25, 2017Aspirant
Thanks for all your help
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