Forum Discussion

Aspirant

Nov 04, 2015

ReadyNAS Duo has stopped working

Hi, I have a ReadyNAS Duo RND2000 v2 with 2 1TB drives, I tried to access it today and its not on my network map anymore. It was silent with network activity lights flashing and no lights on the front...

ReadyNAS FAILURE

Tips from other users

StephenB

Guru - Experienced User

Nov 04, 2015

OZrevhead wrote:

It was a while ago when I set it up but I believe I mirrored the drives, will the Linux reader still work on seperate drives too?

If you are using XRAID, then you have one data drive and one parity drive. Linux Reader can read the C volume on the data drive. That area on the parity drive isn't in a partition (even though data is stored there), so Linux Reader won't see it.

You should also try powering down, removing drive 1, and seeing if the system boots w/o it. (Leave the other disk in slot 2).

OZrevhead wrote:

If a drive was faulty wouldnt the NAS still boot up? I cant access the interface either.

We don't know if the drive is faulty. What we do know is that the OS partition on the drive 1 is corrupted somehow. Perhaps that drive has failed, perhaps not.

OZrevhead

Aspirant

Nov 05, 2015

OK, with disk 1 out it boots up, so is disk 1 faulty? Why wont it boot up with 1 faulty disk? I tried disk 1 back in again and no lights illuminate on the front, fan stays at full speed.

If I take disk 1 out again it seems to boot like normal, just I cant browse the files. I can play saved videos via my WDTV but I cant browse like a normal drive, is this related to the faulty drive?

JennC
NETGEAR Employee Retired
Nov 05, 2015
Hello OZrevhead,

What does it say under Volume settings?

Regards,
- OZrevhead
  Aspirant
  Nov 05, 2015
  Hi, what is the default username and password to get in? Do I ned to reset the firmware to reset a possibly forgotten password?
  
  I can browse all files properly off my wiges computer but I cant on mine though I can play videos via media player, so there is a seperate issue at work here with my pc.
  
  It actually has 2TB drives in it, if I install another 2TB drive it should rebuild the array right?
  - JennC
    NETGEAR Employee Retired
    Nov 05, 2015
    Hello OZrevhead,
    
    If you can browse files using one of the computers on the network then that means the files, disk and NAS are fine. It is a different problem on the computer that cannot browse. Maybe the way you access it, permission settings or SMB protocol of the computer.
    
    How do you try to access the files on the computer that cannot browse the files? What file protocol do you use? What IP address do you use to browse the files?
    
    Regards,