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Forum Discussion
david_spittle
Jun 23, 2022Tutor
RN314 scheduled snapshots not working on some shares
Hi I have had smart snapshots enabled for years on my 314. Recently the scheduled snapshots on my main Projects share stopped working. It seems that all of the old snapshots are gone (no harm done)...
StephenB
Jul 01, 2022Guru - Experienced User
david_spittle wrote:
3) I just tried Recover and can still see just the manual snapshots.
And this is also the case for the new share you just created?
The current settings include "only make snapshots with changes" - did you make a change in the share, and confirm that the snapshot isn't made at the next scheduled snapshot time? For instance, renaming a file.
david_spittle
Jul 01, 2022Tutor
Hi
Yes I created two text files, one just after I enabled snapshots on the new share and second one after the first hour hadn’t worked.
Yes I created two text files, one just after I enabled snapshots on the new share and second one after the first hour hadn’t worked.
- StephenBJul 01, 2022Guru - Experienced User
david_spittle wrote:
Yes I created two text files, one just after I enabled snapshots on the new share and second one after the first hour hadn’t worked.Maybe now also test renaming one.
If you want, you could get a full log zip, and send that to me via PM (private message). Don't post it publicly, as there is some potential for privacy leakage. You can upload the zip to cloud storage (google drive, etc), and include a download link in the PM. (You won't be able to attach a zip file).
- david_spittleJul 03, 2022Tutor
Snapshots are now working.
I can't precisely pinpoint what the problem was but I think that the snapshots weren't being generated because the pruning threshold was set to 66% and the combination of data and snapshots was at that threshold? Weird as that's exactly how it's supposed to work 'smartly'.
One thing that provided a clue was increasing the prune threshold. Immediately afterwards I could see some of the missing snapshots. Shortly after becoming visible they vanished again which initially confused me but I could see in the log that they had been pruned. I raised the prune threshold higher and the same thing happened.
The solution (I think) was to ditch the 'smart' snapshots on all drives. I set it to custom and to retain for 3 months. And it then pruned all of the old snapshots (we're talking TB or so), and the snapshots began working again on all drives.
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