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Forum Discussion

frankie0p's avatar
Apr 28, 2022
Solved

Unable to Boot or Factory Reset ReadyNAS NVX Pioneer (RNDX400E)

Hi everyone,   I ran into this forum thread while searching for answers to a very similar if not exactly the same problem. I have a Readynas NVX Pioneer edition and would really appreciate your adv...
  • mdgm's avatar
    May 04, 2022

    If it is "could not properly extract..." that would suggest corrupt firmware on the internal flash as a possibility. This problem generally isn't observed until a factory reset is done so it seems likely. USB Boot Recovery might fix it but that can lead to the EEPROM getting corrupted.

     

    Don't need to use the serial console to troubleshoot that, though it is an option.

     

    As the NVX is 32-bit care has to be taken to ensure the 32-bit kernel is in the right place if manually extracting a copy of the firmware onto the internal flash, I think. If you go down the manual route you can either put a copy of the firmware image (don't put a zip file on, put the image) on a USB key or copy the firmware on some other way e.g. download it from a http (not https) website.

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