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Forum Discussion
South_Street
Jul 25, 2020Aspirant
Ready NAS DUO V1, Windows 10 can't set back ups and other network issues!
Hi My First post and after nearly 10 years of perfect service my Ready NAS Duo V1 has an issue, well I think it is more a Windows 10 issue as all was working in Windows 7. I have recently upgrade...
South_Street
Jul 25, 2020Aspirant
Hi StephenB
Thanks for your prompt help. Totally unexpected on a discussion board.
Unfortunately your help hasn't helped me as of yet :(
I attach another set of screen shots.
First go into "turn windows features on and off" on the PC and make sure the SMB 1 client is enabled.
I had already done this as it seemed to be a popular fix while I've been searching for an
answer...
Then troubleshoot file explorer. First try entering \\192.168.0.27 into the file explorer address bar (being careful to use the correct slash direction).
I have now tried this, ensuring slashes were correct. the PC tells me there is a "network error" it says that "windows cannot access \\192.168.0.27"
If it asks for a network password, then you can try using admin as the username and the NAS admin password for now. Though it is better practice to create a NAS user account on the NAS, and use that username/password instead. You can also set this credential in the Windows Credential Manager.
No, It never asked for any credentials...
Once you confirm that you can reach the NAS using the file explorer address bar, then move on to backup. Try entering \\192.168.0.27\sharename into the network location field at the bottom of the "select folder" window in your screenshot. Use the real sharename of course (and be careful to use the correct slash direction).
While not managing to connect to the RND in the earlier part I did give this a shot, I know a long shot but anything is now worth a shot however long...
Overall, clicking on the icon in the network list only works if the NAS is listed as a computer (and in your case it is listed as storage). There's no way I know of to fix that. The workarounds are
- set up desktop shortcuts on the PC that open file explorer with the correct share
- add a network location in the main file explorer window
- just get used to entering \\192.168.0.27 or \\nas-name (using the real name) into the file explorer address bar.
I also tried to add it as a Mapped drive to no avail, which is no surprise.
Thanks for all your help so far, I look forward to anyother suggestions.
StephenB
Jul 25, 2020Guru - Experienced User
Does https://192.168.0.27/admin open up frontview in your browser? Just wanting to confirm that the IP address hasn't changed for some reason.
You can also check this with RAIDar (version 6.5 is fine for this): https://kb.netgear.com/20684/ReadyNAS-Downloads
- South_StreetJul 25, 2020Aspirant192.168.0.27 is still good. I did check this each time...
But a good point, it could have changed.
Thanks Chris- StephenBJul 25, 2020Guru - Experienced User
It's also worth checking that Windows has set the network connection to private.
Do you have any internet security software installed (Avast or Kaspersky)?
- South_StreetJul 26, 2020Aspirant
StephenB wrote:It's also worth checking that Windows has set the network connection to private.
Yes, this had been set to public one one of the PCs but is now private the other was always private
Do you have any internet security software installed (Avast or Kaspersky)?
Yes, I'm running AVG free for AV and Zone Alarm as my firewall.
Thanks for your help
Chris
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