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Mar 05, 2019

ReadyCloud - Web Link Email Link on File Name

Hello, ReadyCloud is creating link for certinain type of file (such as .zip) in the Web Link email. The link is inside the quote of the file name (the first link in the screenshot). Many users...

Marc_V

NETGEAR Employee Retired

Mar 06, 2019

Hi StehpenT

I tried sending an Email link with images.zip as a file name but it's not making any link

Not really sure but I think this is something that your browser or email app is doing. I have tried several file types (docx, pdf, txt) but no link is being created on the message part and I even made the name similar

I'm using Outlook and Chrome.What are you using? is your NAS up to date?

Regards

StehpenT

Star

Mar 06, 2019

Hello Marc_V

Thanks for checking on this. We are using Outlook , Firefox. The NAS model is ReadyNAS 4312, firmware 6.9.5. We will test using Chrome to create the Web Link and see if it still showing the link on the filename.

Stephen

schumaku

Guru - Experienced User

Mar 06, 2019

The code genrated looks like this - both the icon and the file name (size) come with valid links

<p>Hello, below is a link to the file "test.zip"</p>

<table>
    <tr>
        <td align="center">
            <div style="padding: 20px; text-align: center;">
                                    <table align="left">
                        <tr>
                            <td style="padding: 0 15px">
                                <p><a href="https://readycloud.netgear.com/client/dllink.html#t=sniiiiiiiiiiiiiip/test.zip"><img src="cid:sniiiiiiiiiiiiiip"></a></p>

                                <p style="text-align: center;"><a href="https://readycloud.netgear.com/client/dllink.html#t=sniiiiiiiiiiiiiip/test.zip">test.zip <span
                                        style="color: #808080">(78.8 KB)</span></a>&nbsp;</p>
                            </td>
                        </tr>
                    </table>
                            </div>
        </td>
    </tr>
</table>

Who or whatever is interfering with that (in my opinion valid) HTML mail ... comes in perfect in Gmail/Gsuite.

StephenB
Guru - Experienced User
Mar 06, 2019
schumaku wrote:

Who or whatever is interfering with that (in my opinion valid) HTML mail ... comes in perfect in Gmail/Gsuite.

I might be confused, but I think the question here is why StehpenT is seeing this reference to "test.zip" rendered as if it were a hyperlink.

<p>Hello, below is a link to the file "test.zip"</p>

If he can also look at the raw html, perhaps that would be useful.
- StehpenT
  Star
  Mar 06, 2019
  Hi schumaku and StephenB,
  
  Thanks for checking on this. I have checked on the source, it seems that the issue is with Barracuda's link protect. I will contact Barracuda support and post update here.
  
  Stephen