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Forum Discussion
raluc
Nov 03, 2017Aspirant
readycloud app not backing media
everything was working just fine i did new update on iphone 6 and now my media wont backup on the phone app i get uploading but it stays stuck and wont copy the photos
Redtarheelhawk
Jan 06, 2018Star
I am having the exact same issue. I am using an ipad with the latest ios version 11.2.1 and using the latest readycloud app. When I enable media backup and choose my folder, it says "uploading 60 files" and shows a status bar that just hangs and it doesn't upload. Does anyone know how to fix this issue? Very frustrating. I have a Nighthawk R7000 router with a USB harddrive. Readycloud works fine from a web browser.
Lucha
Jan 09, 2018Aspirant
any luck??
- ralucFeb 13, 2018AspirantI payed for customer support but they had no clue how to fix this issue
I got a new iphone x and still having same issue- Marc_VFeb 14, 2018NETGEAR Employee Retired
That is good to hear, It would benefit other members on your resolution.
Were you able to check what version of ReadyCloud App you have reinstalled?
Regards
- ralucFeb 24, 2018AspirantI have tried everything and nothing works to back up via iphone anymore
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