Sorry, typo - Raid 1

Also, for clarity, when I do a factory reset (as shown in this youtube video - https://www.google.com/search?client=opera&q=readynas+102+factory+reset&sourceid=opera&ie=UTF-8&oe=UTF-8#kpvalbx=_aw9PYvOsNtfxkgWW7buoCA19 ) I get to the bit where the power light flashes rapidly for a few seconds (@3min 55) but then it does not go to the slow flashing (@4min 05)

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rfph1 wrote:

 

The two installed disks were configured as Raid 1 (unsure of details). I can connect a disk to a windows PC and see the file structure using the free version of Reclaime recovery software- apparently a BTRFS partition - but cannot access the files unless I buy the software.  Is there a free solution ?

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Yes.  There is beta-level software for windows (mdadm and btrfs) that you can install

• https://github.com/maharmstone/winmd
• https://github.com/maharmstone/btrfs

That should let you copy off the data with only one disk.

I haven't used this myself, but there are some others who have tried it, and found it worked ok.

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rfph1 wrote:

 

I have tried to reset the OS and even factory reset i.e. power off, pin in the reset hole at the back, power on while holding the reset, cycle through the boot menu until power and disk 1 or 2* lights are on, press reset - but this doesn't seem to do anything.  (*depending on OS or factory reset)

Are the disks installed?  The factory default option will format them, and lose all the data.  If the disks are not installed, then OS reinstall and factory default are not possible.  The OS is on the disks.

The OS reinstall might not solve this - however it will reset the admin password back to password if it success, and make some other configuration changes (all of which can be done).

You might want to install RAIDar on a PC, and see what status you are getting from the NAS (if any).  https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar