Forum Discussion

LucAce01's avatar
LucAce01
Aspirant
May 08, 2017
Solved

Unable to access ReadyNAS RN202 by hostname following firmware 6.7.1 update

Following the 6.7.1 firmware update I am no longer able to access my RN202 system using its host name (which I changed from the default).  When I try, it returns a "Bad Request" page message.  However, I am still able to access the admin page using the IP and by http://readynas/ which is the default name.

 

7 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    So http is working fine. Which protocol are you having issues with?

     

    Is this from e.g. a Windows 10 PC?

    • LucAce01's avatar
      LucAce01
      Aspirant

      I should have been more clear.  I can access the admin gui when using either http or https if I provide the IP address and when the host name is the default of "ReadyNAS" I can use http or https using the host name.  When I change the host name to something other then "ReadyNAS", for example to "readynas_rn202"  when I use either http or https using the new hostname I get the Bad Request page.  This occurs even after rebooting both the NAS and my PC.

      So in summary:

      Hostname (default): ReadyNAS
      http://readynas/  => Works

      https://readynas/  => Works

      http://<IP ADDRESS>/  => Works

      https://<IP ADDRESS>/  => Works

      Hostname: ReadyNAS_RN202
      http://ReadyNAS_RN202/  => Bad Request

      https://ReadyNAS_RN202/  => Bad Request

      http://<IP ADDRESS>/  => Works

      https://<IP ADDRESS>/  => Works

       

      • LucAce01's avatar
        LucAce01
        Aspirant

        Based on further testing, it appears to be assocaited with underscore character that was in the hostname before I updated to firmware 6.7.1.  Removing the underscore or using a hypen appears to be a work around.

         

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