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Kayoko's avatar
Kayoko
Follower
Feb 05, 2018
Solved

ReadyNAS 102 Error Unexpected response from server

I am trying to upload pictures from my iPhone and opened the app and chose media backup. I tapped Enable and picked my device but error message pops up saying "Unexpected response from server" I cannot upload anything. How do I solve this? My husband is also logged in and is currently uploading pictures. Is this the reason? According to him, our iPhone should both be able to connected to the server with no problem. Any help is appreciated, thank you!

  • Hi Kayoko,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

     

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

    JohnCM_S
    NETGEAR Community Team

2 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Kayoko,

     

    Welcome to the Community!

     

    Your iPhones should be able to simultaneously backup media files to the NAS. Have you tried uninstalling and re-installing the app? May I also know the version of the Readycloud app?

     

    Regards,

    JohnCM_S
    NETGEAR Community Team

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi Kayoko,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

       

      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
       
      The Netgear community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,

      JohnCM_S
      NETGEAR Community Team

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