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stuart0870's avatar
stuart0870
Aspirant
Nov 16, 2017
Solved

ReadyNAS 3200 not responsive

My ReadyNAS 3200 [4.2.30] is no longer booting up, it powers on, I get the SYSLINUX 3.31 --> Ready.. screen, but is not accessible over the network, with the drives in place, I can't ping it, with the drives removed, I can ping the device, but the web pages refuse to connect, with the drives inserted, all 12 drives flash away as if active however, and there's no error lights visible.

 

 

Any suggestions ?

  • Does RAIDar recognize the unit with the drives uninstalled and show a "no disks" status?  If yes, do you have a spare drive you can install by itself?  If so, do that and see if it comes up correctly in RAIDar wanting to initialize the volume, and then let it do so.  If that works, power down and move the drive from bay to bay, powering up and down each time.  If it boots with the drive in each slot, then the NAS is OK and you probably only need an OS re-install on the drives.

     

    If you have no  spare drive, then you could just try the OS re-install right off, but checking out the chassis is the better first step.  Be careful not to accidently do a Factory Default, as that wipes out your data.  And note that a factory default resets the admin password to netgear1 in OS4.2.x and also resets the IP address to use DHCP if it was previously static.

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  • Sandshark's avatar
    Sandshark
    Sensei - Experienced User

    Does RAIDar recognize the unit with the drives uninstalled and show a "no disks" status?  If yes, do you have a spare drive you can install by itself?  If so, do that and see if it comes up correctly in RAIDar wanting to initialize the volume, and then let it do so.  If that works, power down and move the drive from bay to bay, powering up and down each time.  If it boots with the drive in each slot, then the NAS is OK and you probably only need an OS re-install on the drives.

     

    If you have no  spare drive, then you could just try the OS re-install right off, but checking out the chassis is the better first step.  Be careful not to accidently do a Factory Default, as that wipes out your data.  And note that a factory default resets the admin password to netgear1 in OS4.2.x and also resets the IP address to use DHCP if it was previously static.

    • stuart0870's avatar
      stuart0870
      Aspirant

      Thank you for your reply, I'll try RAIDar when I get in the office, and report back.

    • stuart0870's avatar
      stuart0870
      Aspirant

      Thank you, all up and running again, data intact and resyncing array.

      • Sandshark's avatar
        Sandshark
        Sensei - Experienced User

        Glad it was something so simple.

         

        You should check the SMART status on the drives.  An OS re-install by itself should not cause a resync.  So something corrupted the OS and data volumes.  That could be a failing drive.

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