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Forum Discussion
rob230
Jun 25, 2015Aspirant
ReadyNas 102 locking up completely
Hello
I have a ReadyNas 102 with 2 x 2TB Samsung drives
About 3 weeks ago it locked up, no SMB, FTP, HTTP, Telnet or even PING at all. No LED activity (just staying on)
Only way to get round it is to pull the power chord and re-insert.
This has now become so frequent I have backed up the data and performed the following:
Full factory reset,
Full factory reset again but with just one drive
firmware update to the latest beta firmware T153 I think.
No matter what I do after a few hours the unit locks up solid and can't be accessed. I've checked the unit and it's not running hot, it's well ventilated and isn't getting knocked physically (although I do want to kick it quite hard)
Nothing I seem to do is working, is it ready for the scrap heap or can I try more things?
I have a ReadyNas 102 with 2 x 2TB Samsung drives
About 3 weeks ago it locked up, no SMB, FTP, HTTP, Telnet or even PING at all. No LED activity (just staying on)
Only way to get round it is to pull the power chord and re-insert.
This has now become so frequent I have backed up the data and performed the following:
Full factory reset,
Full factory reset again but with just one drive
firmware update to the latest beta firmware T153 I think.
No matter what I do after a few hours the unit locks up solid and can't be accessed. I've checked the unit and it's not running hot, it's well ventilated and isn't getting knocked physically (although I do want to kick it quite hard)
Nothing I seem to do is working, is it ready for the scrap heap or can I try more things?
4 Replies
- mdgm-ntgrNETGEAR Employee RetiredPlease send me your logs (see the Sending Logs link in my sig)?
- rob230AspirantWill do asap thanks
- rob230AspirantLogs sent, although if this is easier, I've put them in my dropbox
https://www.dropbox.com/s/4fh3dhlta0h003w/System_log-ReadyNas-20150626-063958.zip?dl=0 - mdgm-ntgrNETGEAR Employee RetiredFixed by updating to 6.2.5-RC1. Has not locked up since installing this firmware about a week ago.
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