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Forum Discussion
ReadyNAS 102 not working
Hi there,
My nas102 stopped working on my laptop since I updated to new firmware 6.7.5. on the laptop, it shows offline and doesn't connect. but I can access admin page and can access NAS through my iPad or mobile but not through my laptop. I have tried uninstalling and installing the ready cloud but to no avail. I am using Windows 10.
Help, please.
Thanks
9 Replies
It only fails with Readycloud? You can access the NAS locally with file manager (entering \\nas-ip-address into the address bar)? Use the real ip address of course.
Hello SGsydney,
If you are referring to accessing the ReadyNAS through ReadyCloud desktop client, we had a problem with it that it would get a "VPN Disconnected" error message few days ago but it should be resolved now. Please try rebooting the computer and make sure that there is no firewall security software that may be blocking it.
Locally accessing the NAS can be done as well without using the ReadyCloud, it is just by typing \\<IP address of the NAS> (ex. \\192.168.3.15).
Welcome to the community!
Regards,
Hi,
Still, I can't access nas through ready cloud app on laptop. I have tried on 2 different computers but still same issue. I get error message as system offline on both computers.
When I tried through admin page, under cloud settings, ready cloud shows off. And when I tried to switch on the cloud with username and password, I get the following error message " something is preventing the ready cloud to go online. Please reboot your nas". When I do that I get the same message.
Thanks,
Hello SGsydney,
Please make sure UPnP is enabled on the admin page's Settings > Services.
Regards,
Hello SGsydney,
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