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Forum Discussion
mannythetech
Mar 31, 2016Aspirant
readynas 102 serial number none0002000000 why!!!!!!
i got my readynas from ebay and it has the serial number in the back but on the readycloud web interface it says none0002000000. please help i want to fix this also i try to register it and it says se...
mannythetech
Mar 31, 2016Aspirant
So basically I can use everything on the box I just can't get support for it I will have to look for the answers online
- mdgm-ntgrMar 31, 2016NETGEAR Employee Retired
The warranty is for the original purchaser only.
Regarding the serial number not showing up in the web admin UI and ReadyCLOUD not working as a result I have sent you a PM. - mdgm-ntgrApr 01, 2016NETGEAR Employee Retired
I can't connect.
Can you boot the NAS to tech support mode (http://kb.netgear.com/app/answers/detail/a_id/22892/~/how-do-i-access-the-boot-menu-on-my-readynas-102,-202,-212-or-312%3F) and let me know the 5-digit number that you then get?- mannythetechApr 01, 2016Aspirant
the nas is on and i went to support and it gave me the number i sent you
- mdgm-ntgrApr 01, 2016NETGEAR Employee Retired
I still can't connect.
Are you behind a corporate firewall or proxy?
Can you power it off and boot it into the tech support mode boot menu option?
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