NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mannythetech
Mar 31, 2016Aspirant
readynas 102 serial number none0002000000 why!!!!!!
i got my readynas from ebay and it has the serial number in the back but on the readycloud web interface it says none0002000000. please help i want to fix this also i try to register it and it says se...
mdgm-ntgr
Apr 01, 2016NETGEAR Employee Retired
I can't connect.
Can you boot the NAS to tech support mode (http://kb.netgear.com/app/answers/detail/a_id/22892/~/how-do-i-access-the-boot-menu-on-my-readynas-102,-202,-212-or-312%3F) and let me know the 5-digit number that you then get?
mannythetech
Apr 01, 2016Aspirant
the nas is on and i went to support and it gave me the number i sent you
- mdgm-ntgrApr 01, 2016NETGEAR Employee Retired
I still can't connect.
Are you behind a corporate firewall or proxy?
Can you power it off and boot it into the tech support mode boot menu option?- mannythetechApr 01, 2016Aspirant
ok i am going to try it now i got my paper clip
- mannythetechApr 01, 2016Aspirant
ok i think i got it now its in the tech support mode
- mdgm-ntgrApr 01, 2016NETGEAR Employee Retired
I have sent you another PM
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!