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Forum Discussion
levy1983
Jun 30, 2017Aspirant
ReadyNAS 102 TFTP_REQ problem
Hi Everybody, I have a ReadyNAS102. I switched off my router and NAS for 8-10 days. Yesterday I switched on everything, but my NAS is not working. The power LED is blinking, but nothing else. I can'...
StephenB
Jun 30, 2017Guru - Experienced User
One option is paid support at my.netgear.com (booting up the NAS into tech support mode). Ask about per-incident support.
If you have USB devices connected (including a UPS) try disconnecting them all and see if that makes any difference. (Likely won't, but worth a try). If that doesn't help, perhaps try the USB recovery again.
- levy1983Jun 30, 2017Aspirant
Thanks for your answer. No USB device, just an ethernet cable to the router. I updated the firmware few times with 3 different pendrive, 3 different fw version, but with the same result: "TFTP_REQ". If I do a factory reset with no drive or other drive, and I reboot it with original disks? Will this destroy my data?
- StephenBJun 30, 2017Guru - Experienced User
You can't do a factory reset with no drives in place. The reset does a factory install to the hard drives.
At this point you might need support's help (though the US holiday would slow that down).
Was there a reason you did a USB recovery to update the firmware?
- levy1983Jun 30, 2017Aspirant
Ok, but what will happen if I do factory reset with another drive, than reboot it with original disks?
First I tried "OS reinstall" from boot menu, but nothing happend and I thought firmware update could solve the problem.
I don't really understand the whole concept. If the OS/booting is not working, than all of my DATA will be gone? Or what are the benefits of X-RAID arrays and two drives in this situation? How can I access to my data? Paid support is the only solution?
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