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Solved
RN102 TFTP_REQ
Hi,
I've been running my RN102 for a few years with no trouble. It prompted me for a FW update to 6.8.0 so I said ok. Now the unit appears to be stuck in boot and when I run RAIDar the status says TFTP_REQ. I tried doing the USB update with no luck (tried 3 different USB Sticks). I have a backup of the data so I have no problem with doing a complete wipe but everything I have tried so far takes me back to TFTP_REQ.
Thoughts?
- Looks like the internal flash in this unit may be failing.
I created a smaller filesystem on the internal flash and it looks like this was successful. Please confirm.
Your system has been rebooted back to normal mode.
7 Replies
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Hello yycjohn,
It does appear that you were on the process of upgrading the firmware however encountered a problem. Please try to download the firmware update and install it via https://ip.address.of.nas/fwbroker and let us see if that will work. If that will not work the concern might require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend. Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend. Or we can proceed with the last option to proceed with the factory reset and reconfigure the NAS from scratch.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community TeamHello yycjohn,,
If https://ip.address.of.nas/fwbroker will not work, the concern may require assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Regards,
Marty_M
NETGEAR Community Team
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