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Forum Discussion
GuidoKato
Jul 08, 2020Tutor
ReadyNas 104 - stuck with error message 'boot from USB failed'
hi, my Nas which worked completley fine until now is suddenly (without any specific impact, but i believe there was a general power failure in the city) showing the message 'boot from USB failed'. ...
Marc_V
Jul 08, 2020NETGEAR Employee Retired
Welcome to the Community!
You may want to try doing USB Recovery on your NAS first.
https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system
Note that you may have to try several USB drives for this, usually 4GB drives are used.
If you are still not having success with the recovery, contacting Support is the next option, first is to have it escalated to L3 which will need a per incident contract that you can purchase on your mynetgear portal. Also, if your NAS is under 3 years RMA is another option if there's any hardware issue.
HTH
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