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Forum Discussion
ReadyNAS 104 Failure
I inherited a ReadyNAS 104 from my office that I have been using as a Plex Media Server. It was working fine last night but we have a bad storm and I think we have had a few power surges over night ...
I more or less have a back up.
The only time I removed/reinserted drives was when it was totally powered off. I just removed and reseated them. It had been turned off and unplugged from power for a few hours at that point.
Those errors show up around 5am. I was sleeping at the time but I think we had a weather related power surge around then, although the server is plugged into a surge protector but I can't think of what else it would be. It was working fine when I went to sleep and was not working the next day.
ReclaiMe could probably recover all the data, but it would be expensive (and you'd need a way to connect all the drives to a Windows PC).
It's also possible that you could forcibly mount the data volume in the NA - that would require reasonable knowledge of the linux command line. There's no definitive guide, so it is difficult to help in the forum. Still, rn_enthusiast has taken it on from time to time, so if you want to pursue that, you might try sending him a private message (PM) using the envelope link in the upper right of the forum page.
If that's more work than the data is worth, then the next step is to try and verify that the chassis and disks weren't damaged by whatever happened. I'd do a factory default with just one disk inserted, and then make sure the system works with that disk in each bay (running it for a couple of hours in bay 4, which seems to be misbehaving more than the others).
I'd also test the disks in a Windows PC with vendor tools - Seatools for Seagate, Lifeguard or Dashboard for Western Digital. I'd run the long diagnostic at least, and perhaps follow up with the full erase.
If all looks good, then try factory default with all disks in place.
VVitch wrote:
Those errors show up around 5am. I was sleeping at the time but I think we had a weather related power surge around then, although the server is plugged into a surge protector but I can't think of what else it would be.
I'd expect to see the NAS reboot if the power failed even briefly - but we are not seeing that in your logs. So the cause is a bit of a mystery. The full log zip might have some more info, so perhaps download it before starting over.
FWIW, I always suggest getting a UPS for NAS. Then if the power fails, the NAS will shut down gracefully.
Though I'd suggest that you consider putting a backup plan in place for the NAS (likely using USB drives). That's a higher priority for me than UPS protection.
It sounds like you had some brown outs and/or multiple intermittent power losses, which are never a good thing with computers not protected by an UPS. Shutting down again during a power-up can result in corrupted volumes, which is hopefully all you have (though that's still a pretty unpleasant situation). StephenB has given you the best path forward. If testing the chassis seems to indicate it's at least a part of the problem, there is the possibility that it's the power brick. The only way to really tell, though, is to try another one.
StephenB wrote:If that's more work than the data is worth, then the next step is to try and verify that the chassis and disks weren't damaged by whatever happened. I'd do a factory default with just one disk inserted, and then make sure the system works with that disk in each bay (running it for a couple of hours in bay 4, which seems to be misbehaving more than the others).
Finally getting back to this.To do this I need to basically remove all drives except 1 and perform the factory reset? When I move the drive to a new bay do I perform the reset again or just shut down the server and move the drive?
I am not too concern on the data. I have everything it was just file renaming I will loose.
VVitch wrote:
>Finally getting back to this.To do this I need to basically remove all drives except 1 and perform the factory reset? When I move the drive to a new bay do I perform the reset again or just shut down the server and move the drive?Do the reset with one disk installed. Then power down and move the drive, so you test all slots. No need to do the reset each time.
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