Forum Discussion

Aspirant

Dec 05, 2015

Solved

ReadyNAS 104 Speed #26142978

I recently purchased and installed a ReadyNAS 104. I am transfering files from a D-Link NAS drive and am only getting transfer speeds of approximately 500 kb/s. This seems very slow to me. I am connected to the router through a hub/switch. My other D-Links NAS drives are connected through the same hum/switch and have transfer speeds of far greater than that of the ReadyNAS 104. Is there a software setting or something else that is slowing it down?

Tips from other users

DaneA
Dec 07, 2015
Hi EdHill,

Based on what you have mentioned I encourage you to submit the ReadyNAS logs to NETGEAR Support since you have an open case about your concern. Kindly access this link as reference on how to submit the ReadyNAS logs for it to be analyzed.

Regards,

DaneA
NETGEAR Community Team

12 Replies

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StephenB
Guru - Experienced User
Dec 05, 2015
How are you transfering the data?
- JennC
  NETGEAR Employee Retired
  Dec 05, 2015
  Hello EdHill,
  
  Welcome to the community!
  
  I have some questions to ask, enumerated below:
  
  What is the FW version of the NAS?
  
  How do you copy files from D-Link to ReadyNAS? What method do you use?
  
  Do you have apps running on the ReadyNAS at the same time?
  
  Is the ReadyNAS connected to the same hub/switch where the D-Link is?
  
  How is the speed when you open and copy a file from and to the ReadyNAS on your computer?
  
  Regards,
  - EdHill
    Aspirant
    Dec 06, 2015
    I have the latest firmware installed. I have three other NASs going throught the same hub. They get transfer rates of around 7-10 MB/s. That seems to be the case whether I am transfer from the desktop or from NAS to NAS. With this drive I am getting around 500-600 KB/S. I coping files, i use Windows Explorer to transfer.
    
    Here is what I have tried.
    
    I did a reinstall of the OS - no change.
    I did a factory reset - no change.
    I switched ethernet cords with one of my other NAS drives that have the much faster speeds - no change.
    I have tried to transfer from my desktop - seems to be even slower.
    
    I am beginning to think this might be a hardware issue.