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Forum Discussion

JordanThompson's avatar
JordanThompson
Aspirant
Apr 18, 2016

ReadyNas 104 with two 2TB drives cannot recognize 4TB drive via eSATA or USB (front or back)

Hi all, I have  a ReadyNAS 104 (100 with 4 bays).  It currently has two 2TB drives in it in a XRAID.  They are both synchronized.   I want to use a 4TB drive connected to a Vantec NexStar (connect...
Feature Request & Feedback
mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Apr 18, 2016

Please send in your logs (see the Sending Logs link in my sig)

JordanThompson's avatar
JordanThompson
Aspirant
Apr 19, 2016

I sent the logs.

 

thanks very much for your help

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Apr 19, 2016

    Thanks for the logs.

     

    Was the disk connected to the NAS at the time you downloaded the logs and if so to which port?

    • JordanThompson's avatar
      JordanThompson
      Aspirant
      Apr 19, 2016

      The disk was not connected when I pulled the logs, but I tried the two USB ports in the back as well as the eSATA so you should see that.  I also tried a 500GB drive thinking that the limitation was with the Vantec NexStar (which it turns out is not the problem as I was able to see and format the 4TB drive in the NexStar when it was connected to my computer) so you should see that also.

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired
        Apr 19, 2016

        The logs are not as useful if the USB/eSATA disk is not connected at the time you download the logs. Please connect the USB disk and download the logs whilst it is connected and send those in.

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