NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Macom2012's avatar
Macom2012
Aspirant
Aug 20, 2012

ReadyNAS 2100 unresponsive after x days

Hi,

i use a ReadyNAS 2100 with smb sharing and iSCSI. Bot NICs are in a team. At leat once a week i have a complete dead ReadyNAS system without any chance to ping or soft restart (double press power button). I only have the option to hard shutdown the system. The logs show no errors. How can i solve this ?

Modell: ReadyNAS 2100 v1 [X-RAID2]
Seriennummer: <REMOVED BY MODERATOR>
Firmware: RAIDiator 4.2.21
Speicher: 1024 MB [6-6-6-24 DDR2 ECC]
IPv4-Adresse: 1+2: 192.168.250.10
Laufwerk C: Online, X-RAID2, 4 Festplatten, 13% von 5543 GB benutzt

2 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Your 2100 v1 comes with a 5 year warranty. If you have no phone support left you can open a free support case at my.netgear.com. Please post your case number and attach your logs (Status > Logs > Download all logs) to your case.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More