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Forum Discussion

Gilfammedicine's avatar
Jan 21, 2019
Solved

ReadyNas 212 offline/online Cloud notifications

Evyerday, i get exactly 33 messages saying the ReadyNas is offline and 33 messages that say it is back online. The Online and Offline messages are spaced 2 minutes apart. We haven't had any issue connecting with the ReadyNas Cloud yet so i assume it is going down and then immediately coming back online. Any reason why? We just set it up andi am worried something is failing..

  • Thank you for the reply! We had already set up the DNS addresses on our NIC when the problem started and had setup the NAS with our firewall and Endpoint as well. The problem turned out to be a software issue. I found that there was a new update that we needed and after the update, the NAS has been very quick! I guess sometimes the easiest solution is the correct solution. Since i am new to the readyNAS interface, i missed that it needed an update. I will be checking this on a regular basis now. 

     

    Thanks

2 Replies

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Gilfammedicine

     

    Welcome to the Community!

     

    Have you tried setting up DNS addresses on your NIC? or do you have any security software installed on your computer that might block the connection on the NAS. Are you having any Internet connection issues?

     

    Kindly send me a link to your downloaded logs so we can check it as well. 

     

     

    Regards

     

    • Gilfammedicine's avatar
      Gilfammedicine
      Aspirant

      Thank you for the reply! We had already set up the DNS addresses on our NIC when the problem started and had setup the NAS with our firewall and Endpoint as well. The problem turned out to be a software issue. I found that there was a new update that we needed and after the update, the NAS has been very quick! I guess sometimes the easiest solution is the correct solution. Since i am new to the readyNAS interface, i missed that it needed an update. I will be checking this on a regular basis now. 

       

      Thanks

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