After some time and I have not narrowed this down yet my ReadyNAS is slow to respond from the network and the UI page itself. I am using PLEX on it serving up music and storage or files.I notice the issue when I can't get the PLEX app to work. It just sits there saying Loading...... I goto the web UI and it is very slow to respond during this time but eventually I can reboot the ReadNAS and it starts working normally.Let me know if you need any other information.I am on latest firmware.

It sounds like you have already tried some things, it would be helpful to know what those are. There are a lot of possibilities. One is that you are actually connected at a slower rate than 1GB. Do the indicators on the router/switch show a 1GB connection? Have you tried both NAS Ethernet ports, a new cable, and another port on your router/switch? What model drives are installed? If they are SMR, that will slow things down, Probably not quite in the way you are observing, but good to know in diagnosing. Do you have SSH enabled? If so, does top show any processes taking up an inordinate amount of CPU time? Do you have drive spin-down enabled? If so, have you tried turning it off to see if that helps?

It sounds like you have already tried some things, it would be helpful to know what those are.The only thing I have done is restart when I see the issue. There are a lot of possibilities. One is that you are actually connected at a slower rate than 1GB. Do the indicators on the router/switch show a 1GB connection? My setup is I have a TPlink mesh wifi . Ethernet cable comes out of the wifi into a GB switch.The 2 ports on the Ready NAS are ethernet cabled into the switch.I don't know how to test the connection rate or know how to test the speed at the wifi device. Have you tried both NAS Ethernet ports, a new cable, and another port on your router/switch?Both ethernet ports are used in a round robin setting. I haven't tried different cables or anything else. I have never seen cables if they are bad all of a sudden slow down after time. But if you feel it is necessary I can change them out.I'll change some ports on the switch to see if anything changes. It is not a managed switch.What model drives are installed? Western Digital 3 TB sata drives in Raid 1If they are SMR, that will slow things down, Probably not quite in the way you are observing, but good to know in diagnosing. Do you have SSH enabled? If so, does top show any processes taking up an inordinate amount of CPU time?SSH no. How do you run top on the NASDo you have drive spin-down enabled? If so, have you tried turning it off to see if that helps?No. I don't know where the spin-down setting is at. Sorry I can't give you more info. Let me know what I need to do to get you more info. I pretty much set it up an don't mess with it at all.

dccihon wrote: Western Digital 3 TB sata drives in Raid 1 But what model???? Also, I suggest downloading the full log zip file from the logs page, as there could be some clues in there. You'll likely find it hard to interpret, but you can share it with me (via private message) later on if need be. dccihon wrote: Both ethernet ports are used in a round robin setting. It sounds like you have link aggregation set up. If you have an unmanaged switch, then you shouldn't be using that. Try disconnecting one of the cables and see if that makes any difference.

Drives model number: WDC WD30EFRX-68N32NO i have the log zip file if you want it. I will disconnect one of the cables. It might take a few days to find out if it acts up. I will post here my results as soon as something changes.

dccihon wrote: Drives model number: WDC WD30EFRX-68N32NO Great. These are CMR (conventional magnetic recording), and not SMR (shingled magnetic recording). If you ever replace them with mechanical disks, make sure you get CMR. WD Red Plus and Red Pro are both CMR, unfortunately the current WD RED drives are SMR. Seagate Ironwolf are all CMR. dccihon wrote: i have the log zip file if you want it. There is a possibility that whatever is acting up will generate error messages in one of the logs. If you'd like me to look, then put it into cloud storage (dropbox, google drive, etc), and send me a private message (PM) with a download link. You send a PM using the envelope icon in the upper right of the forum page. Make sure that the permissions are set so anyone with the link can download.

ReadyNAS 212 slow to respond | NETGEAR Communities

17 Replies

Sandshark
Sensei
Dec 10, 2023
It sounds like you have already tried some things, it would be helpful to know what those are.

There are a lot of possibilities. One is that you are actually connected at a slower rate than 1GB. Do the indicators on the router/switch show a 1GB connection? Have you tried both NAS Ethernet ports, a new cable, and another port on your router/switch?

What model drives are installed? If they are SMR, that will slow things down, Probably not quite in the way you are observing, but good to know in diagnosing.

Do you have SSH enabled? If so, does top show any processes taking up an inordinate amount of CPU time?

Do you have drive spin-down enabled? If so, have you tried turning it off to see if that helps?
- dccihon
  Aspirant
  Dec 10, 2023
  It sounds like you have already tried some things, it would be helpful to know what those are.
  The only thing I have done is restart when I see the issue.
  
  There are a lot of possibilities. One is that you are actually connected at a slower rate than 1GB. Do the indicators on the router/switch show a 1GB connection?
  My setup is I have a TPlink mesh wifi . Ethernet cable comes out of the wifi into a GB switch.
  The 2 ports on the Ready NAS are ethernet cabled into the switch.
  I don't know how to test the connection rate or know how to test the speed at the wifi device.
  
  Have you tried both NAS Ethernet ports, a new cable, and another port on your router/switch?
  Both ethernet ports are used in a round robin setting.
  I haven't tried different cables or anything else. I have never seen cables if they are bad all of a sudden slow down after time. But if you feel it is necessary I can change them out.
  I'll change some ports on the switch to see if anything changes. It is not a managed switch.
  What model drives are installed?
  Western Digital 3 TB sata drives in Raid 1
  If they are SMR, that will slow things down, Probably not quite in the way you are observing, but good to know in diagnosing.
  
  Do you have SSH enabled? If so, does top show any processes taking up an inordinate amount of CPU time?
  SSH no. How do you run top on the NAS
  Do you have drive spin-down enabled? If so, have you tried turning it off to see if that helps?
  No. I don't know where the spin-down setting is at.
  
  Sorry I can't give you more info.
  Let me know what I need to do to get you more info.
  I pretty much set it up an don't mess with it at all.
  - StephenB
    Guru
    Dec 10, 2023
    dccihon wrote:
    
    Western Digital 3 TB sata drives in Raid 1
    
    But what model????
    
    Also, I suggest downloading the full log zip file from the logs page, as there could be some clues in there. You'll likely find it hard to interpret, but you can share it with me (via private message) later on if need be.
    
    dccihon wrote:
    
    Both ethernet ports are used in a round robin setting.
    
    It sounds like you have link aggregation set up. If you have an unmanaged switch, then you shouldn't be using that. Try disconnecting one of the cables and see if that makes any difference.

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ReadyNAS 212 slow to respond

17 Replies

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