NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS 312 - NIC Failure - How to Recover Data on the NAS??
Hello, I was wondering if anyone can help me with this. I am remotely supporting a customer office which uses a pair of ReadyNAS 312. Recently they lost access to the NAS. We found that we cannot...
Thanks for following up!
Thanks for your reply.
The NAS we used were the same model and firmware, and we tried moving the HDDs from the original NAS#1 to the recovery NAS#2 first without factory defaulting, and then when that wasn't successfull we tried the factory default on NAS#2, but that didn't work either (of course we performed the factory default on NAS#2 before we moved the NAS#1 HDDs to it).
The NAS#2 started up after the HDD swap, but it seemed as though some setting was left on the NAS#1 HDD that stopped us accessing NAS#2 through the GUI. Not sure.
We are planning to work on the data recovery more next week. I will try this again, maybe it will just take some fiddling to make it work. If not, I will install mdadm and btrfs and try that.
Thanks for your advice, I appreciate it.
chris_modica wrote:
The NAS#2 started up after the HDD swap, but it seemed as though some setting was left on the NAS#1 HDD that stopped us accessing NAS#2 through the GUI. Not sure.
You definitely can migrate disks between OS-6 platforms. I've done it (though not recently).
Was NAS#1 on the same IP subnet as NAS#2? Did you try RAIDar to see if it could find it?
We were able to successfully migrate the HDDs to another RN312.
The cause of our difficulties the first time was, after accessing via Raidar we did some intial setup, setting the original IP address, etc., in the setup wizard that opens automatically. That made it inaccessible though.
When we tried again and cancelled the setup wizard in Raidar, we were able to access it no problem.
Thanks again for your support.
Thanks for following up!
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
