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ReadyNAS 3138 Warranty
My ReadyNAS 3138 is no longer booting. When power is applied, drive 1 LED off, drives 2 & 3 LED green, drive 4 LED red, no status LEDs, fans spinning. I removed the drives, apply power, no status LE...
Did you follow this guide:
Yes, I did. I've tried following those steps several times. When I hit submit, the system returns a 500 error saying that they have an issue on their end. But, it's been doing that since Friday. I was hoping others could confirm that it is an actual server error, and not an error based on my warranty end date.
Please send an E-mail to readynassupport@netgear.com this will create a case automatically and be sent to ReadyNAS Support and have your warranty and issue checked. Please provide me the case number as well if possible.
HTH
Mark,
Thank you for the information. My case is as follows:
Your Case Details are-Case Number - 46165591Summary - Hardware Support RequestCase Created on - 6/28/2022David
I've attached the document from when we purchased the device.
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