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Forum Discussion
ReadyNAS 314 - a year of hell and now lost 10years of data!
I bought a ReadyNAS 314 when they were new in the market back in April 2013. I bought it partly because I wanted to safeguard my increasing data storage with redundancy in case of disk failure, and al...
Thanks mdgm, I understand what you are saying.
However when I bought this product, which was an expenditure far greater than buying a few more large disks and doing backups (seems far more economical), I wasn't aware I was signing up to spend the next year on the phone to Netgear support, and HAD to ignore their support departments advice and find some forums that I didn't know about to ask the questions on anyway.
I mean, I could have asked everyone I met in the street too, and posted on any internet forum I found that was remotely linked to a NAS box? How much time was I supposed to spend on this?
Cost of 2x 3TB disks, + another 2x 3TB disks to backup to = £300?
Now that would be just as resilient if not better than ReadyNas solution I invested in, and that's before the £500 wasted on the camera to go with an add-on that wasn't any good.
Netgear support agreed to refund me the Readynas at one point because it had clearly been mis-sold when I showed them the webpage they had written which 3 months after release was still claiming that Surveillance came as a pre-installed add-on (still hadn't been released at that point), but unfortunately I couldn't really justify that as closure because I had 7TB of data that would need taking off it (= buying some storage), and had a camera which wouldn't necessarily work with another product.
So once I'd chosen Netgear, I was stuck with it regardless as no-one would refund me the money I'd spent on disks and the camera!
Sorry if I sound a little flippant, but I am and have been for a year a VERY unhappy customer, this is just the icing on the cake! I have already invested a lot of time and money in a product that hasn't been good, not to mention the support being pretty much responsible for the position I am now in, which is out of pocket and lacking data!
Pretty much back at square one where I no longer have a need for a ReadyNas as I have nothing to store on it, and only 2 disks to put in it anyway!
So, do I waste more money on it?
I am happy to find all of these related forums and educate potential customers not to bother with such a poor product and manufacturer and buy a different product!
However when I bought this product, which was an expenditure far greater than buying a few more large disks and doing backups (seems far more economical), I wasn't aware I was signing up to spend the next year on the phone to Netgear support, and HAD to ignore their support departments advice and find some forums that I didn't know about to ask the questions on anyway.
I mean, I could have asked everyone I met in the street too, and posted on any internet forum I found that was remotely linked to a NAS box? How much time was I supposed to spend on this?
Cost of 2x 3TB disks, + another 2x 3TB disks to backup to = £300?
Now that would be just as resilient if not better than ReadyNas solution I invested in, and that's before the £500 wasted on the camera to go with an add-on that wasn't any good.
Netgear support agreed to refund me the Readynas at one point because it had clearly been mis-sold when I showed them the webpage they had written which 3 months after release was still claiming that Surveillance came as a pre-installed add-on (still hadn't been released at that point), but unfortunately I couldn't really justify that as closure because I had 7TB of data that would need taking off it (= buying some storage), and had a camera which wouldn't necessarily work with another product.
So once I'd chosen Netgear, I was stuck with it regardless as no-one would refund me the money I'd spent on disks and the camera!
Sorry if I sound a little flippant, but I am and have been for a year a VERY unhappy customer, this is just the icing on the cake! I have already invested a lot of time and money in a product that hasn't been good, not to mention the support being pretty much responsible for the position I am now in, which is out of pocket and lacking data!
Pretty much back at square one where I no longer have a need for a ReadyNas as I have nothing to store on it, and only 2 disks to put in it anyway!
So, do I waste more money on it?
I am happy to find all of these related forums and educate potential customers not to bother with such a poor product and manufacturer and buy a different product!
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