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Forum Discussion
ReadyNAS 314 - a year of hell and now lost 10years of data!
I bought a ReadyNAS 314 when they were new in the market back in April 2013. I bought it partly because I wanted to safeguard my increasing data storage with redundancy in case of disk failure, and al...
As said, disks can fail. In fact, if one fails the NAS will initiate a rebuild, which will put the other disks under stress for several hours. It's not unheard of that two disks fails close to each other because when one fails, the others are being used 100% for many hours and a flaw could arise.
You were mistaken in thinking that a RAID would cover you 100% - and this, don't get me wrong, was your fault - but it was indeed a step in the right direction: a NAS, then external backup and maybe online backup is the solution.
That said, if I receive multiple errors, I email the manufacturer and the manufacturer say "it's a software bug, please ignore the errors", then you cannot be blamed for not acting any earlier. Personally, I wouldn't have trusted the manufacturer. This is me. I know how things work and I wouldn't have believed a "ignore the errors" in the first place. I would have investigated elsewhere and tested the HDDs independently before saving my data on the NAS. But that's me. We cannot ask a normal user not to trust the manufacturer's support to be honest.
That said, I am not sure what really happened but after all this boxes are Linux boxes. No black magic behind them. They can fail. If you were unlucky enough to get a stock of bad seagate drives (not a surprise! :) ) I can see why the box sent you dozens of warning per day. It would have possibly happened with any other NAS.
You were mistaken in thinking that a RAID would cover you 100% - and this, don't get me wrong, was your fault - but it was indeed a step in the right direction: a NAS, then external backup and maybe online backup is the solution.
That said, if I receive multiple errors, I email the manufacturer and the manufacturer say "it's a software bug, please ignore the errors", then you cannot be blamed for not acting any earlier. Personally, I wouldn't have trusted the manufacturer. This is me. I know how things work and I wouldn't have believed a "ignore the errors" in the first place. I would have investigated elsewhere and tested the HDDs independently before saving my data on the NAS. But that's me. We cannot ask a normal user not to trust the manufacturer's support to be honest.
That said, I am not sure what really happened but after all this boxes are Linux boxes. No black magic behind them. They can fail. If you were unlucky enough to get a stock of bad seagate drives (not a surprise! :) ) I can see why the box sent you dozens of warning per day. It would have possibly happened with any other NAS.
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