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Forum Discussion
AndyBee1
May 08, 2014Aspirant
ReadyNAS 314 - a year of hell and now lost 10years of data!
I bought a ReadyNAS 314 when they were new in the market back in April 2013. I bought it partly because I wanted to safeguard my increasing data storage with redundancy in case of disk failure, and al...
mdgm-ntgr
Aug 19, 2014NETGEAR Employee Retired
You shouldn't get a file list. There are files missing from that list such as index.html (index.html being missing is why you are getting a file list in the first place).
This issue is only encountered when doing a factory default and is addressed in the next firmware release.
If ReadyCloud gives you the option to be able to install the firmware over the top of itself do that.
Otherwise if you put the NAS in tech support mode, agree to http://kb.netgear.com/app/answers/detail/a_id/20932/~/netgear-remote-access-policy and let me know the 5-digit Port/I.D. I can fix this for you (should only take a few minutes, but that does depend on the speed of your internet connection).
This issue is only encountered when doing a factory default and is addressed in the next firmware release.
If ReadyCloud gives you the option to be able to install the firmware over the top of itself do that.
Otherwise if you put the NAS in tech support mode, agree to http://kb.netgear.com/app/answers/detail/a_id/20932/~/netgear-remote-access-policy and let me know the 5-digit Port/I.D. I can fix this for you (should only take a few minutes, but that does depend on the speed of your internet connection).
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