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Readynas 314 6.10.3 after update No ROOT access - rejecting know good password
After NAS updated 6.10.2 to 6.10.3 all my webserver setting & certificates were lost and my on-line store went down. I can no longer access root directories, my Gateone app I used for SSH no longer w...
thedazman68 wrote:
I cant thank you enough, but if you send me a IM with your paypal details I'll say thanks some more
I appreciate the gesture, but no payment is needed.
I'm glad you got back into the NAS and got everything sorted out. :smileyhappy:
Can you connect with ssh from a PC - not using a certificate?
Thanks for quick reply, yes I've tried to connect putty using the community instructions for that. I've setup public and private keys. Added to Frontview ssh and user accounts and putty and it wont connect. not 100% sure what port I sould be using be connection is rejected
server is rejecting all connections inc sftp,ssh,telnet for both root and admin. But I can use FTP only with admin and not root.
I have done an OS Re-Install and same. changed admin password "password" to my password and while FTP works only for admin. I thought root and admin pwd was the same. if that's the case I should also be able to ftp and root.
I also tried a password recovery but hung and didn't send e-mail at all and then locked me out totally. The OS re-install did get me back into the UI but can't get to any part of my webserver, phpmyadmin, BBphp. My site is down because myphpsql connection uses root and it can't authenticate. My forum is down too.
All because this blinking thing decided obviously I don't own this any more. The last update I did broke my store after changing web server config now it seems to have done a better job of killing my business.
I'm at a loss and after nearly 24 hours non stop trying to revocer my on-line store I'm litterally no further forward.
I really need to get root to let me in. I really shouldn't be having to lose my business just because of a firmware update
Unfortunatly i'm on a budget and can't afford proper webhosting
I hope a real readynas guru can get me to the file system
Daz
Normally the NAS either uses a certificate or a password for a given username, but not both. Root is set up to use a password - which is why I was asking if you'd tried to connect without the cert.
The default ssh port will work, so you don't need to enter that with putty, etc.. Note that ssh is built into windows 10, so you can also just enter "ssh root@nas-ip-address" into the windows search bar. It will then prompt for the password.
Did you try booting up in tech support mode? You'd then be able to telnet into the box. It should be possible to mount the RAID array.
You'd log in as root with infr8ntdebug as the password (using telnet).
Then enter
# rnutil chroot # btrfs device scan # btrfs fi show # mount /dev/md127 /data
If you are using flexraid, then you'll need to substitute your data volume name for data.
Then you could investigate as if you were using ssh. Apache, etc won't running though. Personally I'd start by looking for a full OS partition, as that is a likely cause of your problem.
You could also then back up your data (including the storefront stuff).
thanks for your reply. I don't know about certs I think I've always used password.
Running ssh from search did litterally did nothing, nothing popped up and no errors. When run in a cmd window I got
"C:\Users\daz>ssh root@192.168.1.63
Connection reset by 192.168.1.63 port 22"I can run phpMyAdmin UI and it prompts for Root password and like all other app says password not valid. According to netgear the admin and root should be the same and i've reset the amin password with the OS re-install and set a new password, and wont take "password" or my new pwd, which works for all admin logons.
Not sure how to boot into support mode. Only boot modes I've seen in the boot menu is normal,os Reinstall or factory Reset. will look into that..
I have backed up my user file share data, but my store database sits in ./var/lib/mysql and this is the most important thing I need to recover.
My web site is running it just can't connect to sql database as root.
I will look into tech support mode now.
When I use Poussin's Shell in a box which connects using port 4200 I get a ReadyNAS Login: prompt, but dont know what this is or if it's something I can use. i'ts not prompting for credentials
Thanks for your input so far
Daz
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