NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
emumau
Dec 26, 2016Aspirant
ReadyNas 314, can't connect ext HDD
I'm trying to connect an external HDD to backup my NAS but the NAS does not recognize the attached HDD. I have tried using two different docking stations. I have tried using two different HDDs. I ...
StephenB
Dec 26, 2016Guru - Experienced User
-How is the drive formatted?
-Is the drive powered, or are you powering it from a USB port
-What firmware is the NAS running?
There are some fixes for USB drive detection in 6.6.1 beta.
emumau
Dec 26, 2016Aspirant
- the drive is bare
- the docking station is externally powered (disk is spinning)
- 6.6.0
- StephenBDec 27, 2016Guru - Experienced User
emumau wrote:
- the drive is bare
- the docking station is externally powered (disk is spinning)
- 6.6.0
I guess you could try 6.6.1 beta.
- emumauJan 02, 2017Aspirant
"try the beta" doesn't sound like a prudent solution. It sounds like a mulligan.
- StephenBJan 02, 2017Guru - Experienced User
emumau wrote:
"try the beta" doesn't sound like a prudent solution. It sounds like a mulligan.
It's up to you of course. There are several fixes to USB drive detection in 6.6.1, and some users at least have found that it solves their problems.
There's some posts here from Netgear suggesting it will be released shortly, so you could also wait a week or so and go with the production release.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!