Forum Discussion

Aspirant

Nov 11, 2016

ReadyNAS 314 OS 6.6.0 does not see Seagate Backup Plus 2TB

ReadyNAS 314 RN31442D OS 6.6.0 does not see a Seagate Backup Plus Slim drive inserted into either rear UBS ports. However plug in a USB flash drive and I can see the Seaget drive. Use a Seagate Bac...

USB Storage

dschwartzer

Luminary

Nov 11, 2016

Mark:

Welcome to the ReadyNAS Community. I have not tried this on a 314 but I did have a similar situation on a RN202. Based on my observations, it appears the USB ports on the ReadyNAS do not have enough power to support a portable hard drive. I have tried a couple of different drives and the only ones that work are the desktop version that have their own power.

There are a couple of moderators on this site that are very close to Netgear and may have a more technical explanation but that has been my experience.

Hope that helps.

regards,

David

MarkR_ubs
Aspirant
Nov 11, 2016
Thanks David, I was affraid of that, but I have another Rn31442d ver 6.4.2 using the same USB drive that works.
Mark
- FramerV
  NETGEAR Employee Retired
  Nov 12, 2016
  Hi MarkR_ubs,
  
  There are other posters that have reported this issue on the OS 6.6.0 and I think NETGEAR engineering is aware of this. Hopefully a fix will be released soon.
  
  Regards,